†DATA PRIVACY & CCPA COMPLIANCE

Privacy Policy & CCPA Disclosures

Your privacy matters. We collect only what is necessary to run your hosting services and we never sell parish or client data.

†Company Identity & Overview

This Privacy Policy applies to Catholic Web Hosting, a service operated by ThinkSavvy LLC ("Company", "we", "us", or "our").

We respect your privacy and faith-first principles. This Policy explains how we collect, use, and protect your information.

†Information We Collect

We collect only the information necessary to provide web hosting, domain registration, and VerbumCMS services.

  • Account credentials (name, email address, phone number, organization/parish name)
  • Billing information & payment transaction IDs via Stripe
  • Domain registration contact details required by ICANN/OpenSRS
  • Technical log data (IP addresses, browser type, server logs for security auditing)

†How We Use Your Information

We do NOT sell, rent, or trade your personal information with third-party marketing or advertising brokers.

Information collected is used strictly for legitimate hosting and service operations.

  • Provisioning cPanel servers, domain names, and VerbumCMS instances
  • Processing recurring invoices and billing management
  • Delivering 24/7 Catholic customer support and ticket assistance
  • Ensuring server security, anti-spam prevention, and abuse monitoring

†California Consumer Privacy Act (CCPA) Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific privacy protections:

  • Right to Know: Request disclosure of personal information collected over the past 12 months.
  • Right to Delete: Request deletion of your personal information, subject to legal record retention requirements.
  • Right to Opt-Out: Opt-out of the 'sale' or 'sharing' of personal information (enforced via our Cookie Preference Center).
  • Right to Non-Discrimination: We will never discriminate against any client for exercising their CCPA rights.

†Cookies & California Opt-Out Control

Our website uses essential cookies required for session security, cPanel access, and Stripe checkout.

You can manage your cookie preferences anytime using the Cookie Compliance Banner or by clicking 'Privacy Preferences' in the website footer.

†Third-Party Service Providers

We partner with trusted service providers to support infrastructure operations:

  • Stripe for secure PCI-compliant payment processing
  • OpenSRS / Tucows for domain registration & DKIM management
  • AWS / Neon / cPanel for high-performance server infrastructure

†Data Security & Retention

We implement TLS 1.3 encryption, AutoSSL certificates, strict firewall rules, and daily cloud backups to protect your data.

We retain account data only as long as necessary to provide services or meet federal financial recordkeeping obligations.

To submit a CCPA privacy inquiry or request data deletion, contact us via our contact support form or call 925-330-8798.

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