Terms of Service

†Company Identity & Scope of Agreement

These Terms of Service govern the use of all hosting, domain, and related services provided by Catholic Web Hosting, a service operated by ThinkSavvy LLC ("Company", "we", "us", or "our").

By using our services, you acknowledge that you are entering into a binding agreement with ThinkSavvy LLC, regardless of branding or service name used.

†Account Setup, Ownership & Responsibility

Accounts are activated after payment is received and successfully screened for fraud.

You must maintain a valid, non-domain-based email address for administrative communication.

• The payment method holder is considered the authorized owner of the account.
• You are responsible for maintaining accurate billing and contact information.
• Providing false, misleading, or outdated information may result in suspension or termination.
• You are responsible for all activity conducted under your account.

†Acceptable Use & Content Restrictions

All services may only be used for lawful purposes and in compliance with applicable United States law.

You agree to indemnify and hold harmless ThinkSavvy LLC from any claims resulting from misuse of services.

• Illegal, fraudulent, or deceptive activities
• Spam, bulk messaging, or unsolicited email campaigns
• Malware, exploits, brute-force tools, or hacking utilities
• Cryptocurrency mining or blockchain validation workloads
• Copyrighted material without authorization
• Sexually explicit, pornographic, or obscene content
• Content that exploits or harms minors

†Zero-Tolerance Spam Policy

We maintain a strict zero-tolerance policy for unsolicited email, bulk messaging, and spam.

Any account associated with spam activity may be immediately suspended or terminated without notice.

†Service Availability & Maintenance

Services are provided on an 'as-is' and 'as-available' basis.

We strive for 99.9% network uptime, but do not guarantee uninterrupted or error-free availability under all conditions.

Planned or emergency maintenance may result in temporary service interruptions.

†Third-Party Providers & Dependencies

Our services rely on trusted infrastructure providers including cPanel, OpenSRS, Stripe, and AWS datacenters.

ThinkSavvy LLC is not responsible for outages or failures caused by third-party vendor networks.

†Billing, Payments & Renewals

All services are billed in advance on a recurring basis unless cancelled prior to the renewal date.

Failure to pay invoices on time may result in late fees, service suspension, or account termination.

• Invoices unpaid after the grace period may incur late administrative fees.
• Domain registrations and SSL certificates are non-refundable once provisioned.
• Hosting plans feature a 15-Day Money-Back Guarantee for first-time orders.

†Cancellations & Termination

You may cancel services at any time through our client portal cancellation request form.

We reserve the right to suspend or terminate services for policy violations or non-payment.

†Backups & Data Protection

VerbumCMS Builder includes automated daily cloud backups.

cPanel hosting clients are encouraged to maintain independent backups via cPanel backup manager.

ThinkSavvy LLC is not responsible for data loss caused by customer misconfiguration.

†Limitation of Liability

To the fullest extent permitted by law, ThinkSavvy LLC shall not be liable for any indirect, incidental, or consequential damages.

Total liability for any claim shall not exceed the total amount paid by you during the twelve (12) months preceding the claim.